privacy policy
1. Introduction
The protection of your personal data is important to us, Dolomiten Resort Betriebs GmbH, Badjungbrunn 4, 9907 Tristach, email address: badjungbrunn@dolomitenresort.at
("Dolomiten Resort Betriebs GmbH", "we", "us"). We therefore process your personal data exclusively on the basis of the
legal provisions, in particular the General Data Protection Regulation (“GDPR”), the applicable Data Protection Act (“DSG”) and the
Telecommunications Act (“TKG”). Below you will find out what information we collect, process and use when you use our
Visit and use the website dolomitenresort.at (“Website”).
We may need to update this Privacy and Cookie Policy from time to time as the Internet continues to evolve.
We therefore recommend that you check this page periodically to ensure that you have read the most current version.
2. Cookies
Our website uses so-called cookies. These are small text files that are stored on your device with the help of your browser. They do not cause any damage.
We use cookies to make our service user-friendly. Some cookies remain stored on your device until you delete them. They enable us to recognize your browser the next time you visit. If you do not want this, you can set up your browser so that it
informed about the setting of cookies and you only allow this in individual cases.
If cookies are deactivated, the functionality of our website may be limited.
3. What are personal data?
Personal data is information about data subjects whose identity is determined or at least can be determined. This includes your name, your email address and your IP address.
4. What personal data do we collect from you and for what purpose?
4.1.Contact
If you contact us by email, telephone or via our contact form, your personal data (title, name, email address,
Email, if applicable, customer number, telephone number) and the content of your request will be stored by us for six months for the purpose of processing it and in the event of follow-up questions (pre-contractual measures or legitimate interests).
Of course, we will not forward your request to third parties without your consent.
4.2.Registration
In any case, if you create an account through this website, we will collect, store and process the email address, password and date of birth. The processing is carried out for the purpose of managing your online account.
4.3.Orders via the webshop
For the purpose of contract processing, we process the information provided in the webshop (title, name, address, telephone number, email address) and the selected goods. The data you provide is required to fulfill the contract or to carry out pre-contractual measures. Without this data, we cannot conclude the contract with you. Data is not transmitted to third parties, with the exception of the transmission of the address to the shipping company commissioned by us to deliver the goods and to our tax advisor to fulfill our tax obligations. In the event of late payment or impending default, we will transmit your contact details (title, name, address, email address) and information about your order to debt collection agencies commissioned by us or our legal representatives for the purpose of issuing reminders and/or collecting unpaid amounts.
demands.
4.4. Advertising contact
With your voluntary consent to be contacted by us for advertising purposes, we will use your email address, title and name to send you
Process direct marketing materials by email in accordance with Section 174 of the Telecommunications Act (TKG) to the extent agreed:
• Dolomiten Resort Betriebs GmbH News to keep up to date with our offers, special promotions and new product launches;
If you have given your consent to receive the newsletter, Dolomiten Resort Betriebs GmbH will process the data about your previous purchases in the web shop in order to send you personalized advertising. The legal basis is our legitimate interests in targeted marketing in accordance with Art. 6 (1) (f) GDPR.
If you have also given your consent to the setting of marketing and analysis cookies, your consent to receive newsletters also includes the
information collected about your customer behavior, which we use to personalize these advertising mailings.
You can revoke your consent to be contacted for advertising purposes at any time, without giving reasons, for all or individual purposes and with effect for the future (e.g. via a link at the end of each newsletter or via our unsubscribe link on the website). If you forward our newsletters to third parties, you are obliged to comply with the legal provisions and to obtain the prior consent of the recipient. If a third party makes claims against us due to forwarding a newsletter by you, you will indemnify us against all related claims, including penalties and costs of
hold harmless and indemnify the legal defense.
4.5.Transmission to third parties
We also transmit your personal data to external vicarious agents or service providers to the extent necessary:
• to IT service providers and/or providers of data hosting or data processing or similar services, whereby it is pointed out that the web analysis,
Monitoring and optimization is carried out exclusively by the open source web analytics platform Matomo and thus your rights are protected as best as possible;
• to other service providers, providers of tools and software solutions who also support us in providing our services and in our
act on behalf of the company (including providers of marketing tools, marketing agencies, communications service providers and call centers);
• to any third parties who are involved in the fulfilment of our obligations to you (such as parcel service providers when delivering your webshop order
to you, payment service providers for payment processing in the web shop, banks for payment processing);
• to other external third parties to the extent necessary (e.g. auditors,
Insurance companies in the event of an insured event, legal representatives in the event of an incident, debt collection companies in the event of late or non-payment, etc.);
• to authorities and other public bodies to the extent required by law (e.g. tax authorities, etc.);
• to service providers (e.g. KSV 1870) for credit checks when purchasing via our web shop. Our legitimate interests exist due to the
associated economic risk that you will not be able to pay the amounts invoiced in these cases. In these cases
nor do your fundamental rights and freedoms outweigh them.
5. Storage period
We generally only store your personal data for as long as it is necessary to fulfil our obligations to you. However, due to our retention obligations under tax and corporate law, we generally store your personal data provided in connection with orders for seven years after the contract has been fulfilled.
We store your personal data transmitted as part of inquiries for a period of six months after answering the inquiry in order to respond to any
to respond to follow-up questions. If you have only registered for newsletters and to receive advertising information and are not a customer of ours, we will store your personal data until you revoke your consent and for a maximum of three years from your last contact.
6. Data security
We take appropriate technical and organizational security measures to protect your personal data against accidental or unauthorized
Deletion, alteration or against loss, theft and unauthorized viewing, disclosure, reproduction, use, modification or access. In addition, we and our employees are obliged to maintain data secrecy and confidentiality. Likewise, our vicarious agents and representatives who must have access to your personal data in order to perform their professional duties will have access and will be subject to the same obligations to comply with the
data secrecy and confidentiality.
7. Your rights as a data subject
You can request information about the data stored about you at any time. In addition, under certain conditions you can request that your data be corrected or deleted. You may also have the right to restrict the processing of your data and the right to have the data you have provided released in a structured, common and machine-readable format.
In addition, you can revoke your consent at any time without giving reasons and with effect for the future.
Furthermore, you have the right to object to data processing if the processing is for direct marketing purposes. If we process your data for
legitimate purposes, you also have the right to object at any time if there are reasons related to your particular situation.
You have the option of submitting a complaint to a data protection supervisory authority. The data protection supervisory authority responsible for us is: Austrian Data Protection Authority, Barichgasse 40-42, 1030 Vienna.
If you have any questions, you can of course contact us at any time.
In order for us to process your request regarding your rights set out above and to ensure that personal data is not disclosed to unauthorised third parties
If you would like to receive personal data, please send your request clearly identifying yourself and providing a brief description of the extent to which you are exercising your rights as a data subject listed above.
