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cancellation policy

RETURN OF GOODS AND RIGHT OF WITHDRAWAL

1. Dolomiten Resort Betriebs GmbH is prepared, until further notice, to
Goods against reimbursement of the full purchase price under the following conditions
Return: The return must be made within 14 days from the invoice date
in its original packaging, undamaged and with the original invoice.
Refund of the purchase price will be made in the form of a credit.

2. If the buyer is a consumer within the meaning of the Consumer Protection Act and has
his order by post, telephone, fax, e-mail or via the Internet online shop
he can, in accordance with §§ 11 FAGG and in deviation from point 5.1, within
within fourteen days from the date of receipt of the goods by the buyer, the withdrawal from the
The withdrawal period begins as soon as the buyer or a person authorized by him
designated third party has taken over the goods. In the case of a purchase contract for
several goods, the withdrawal period begins as soon as the buyer or a person authorized by him
designated third party the last partial shipment, the last goods or the last piece
has taken over. The day of takeover is not included in the time limit.
Saturdays, Sundays and public holidays are included in the calculation of the deadline. To maintain the
The timely dispatch of the declaration of withdrawal or the
return of the goods.
To exercise your right of withdrawal, you must contact Dolomiten Resort
Betriebs GmbH, Bad Jungbrunn 4, 9907 Tristach, E-
Mail: return@dolomitenresort.at by means of a clear statement (e.g. a
letter sent by post or email) of your decision to terminate this contract
To comply with the cancellation period, it is sufficient that you
Notification of the exercise of the right of withdrawal before the expiry of the withdrawal period
send.

3. Consequences of revocation: If you revoke this contract, Dolomiten Resort
Betriebs GmbH payments received from you, including delivery costs (with
Except for the additional costs resulting from your choosing a different type
delivery than the cheapest offered by Dolomiten Resort Betriebs GmbH
standard delivery), immediately and at the latest within fourteen
days from the day on which we receive notification of your withdrawal from this
contract with Dolomiten Resort Betriebs GmbH. For this
For repayment, Dolomiten Resort Betriebs GmbH uses the same
The means of payment you used for the original transaction, unless
unless something else has been expressly agreed with you. In no case will
You will be charged fees for this repayment. The Dolomiten Resort Betriebs
GmbH may refuse repayment until the goods have been received or
until you have provided evidence that you have returned the goods,
whichever is earlier. You must return the goods promptly and within
in any case no later than fourteen days from the day on which you enter the Dolomites
Resort Betriebs GmbH about the cancellation of this contract, to the
Dolomiten Resort Betriebs GmbH, Bad Jungbrunn 4, 9907 Tristach,
or to hand over. The deadline is met if you return the goods before the deadline has expired.
fourteen days.